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United Utilities retain Advantis
Date 09/01/13

Advantis has announced that it has retained its United Utilities contract following a competitive tendering exercise.

Having worked for United Utilities since 2009, the company believes that its consistently strong performance over that period coupled with its extensive experience of collecting Utility sector debt, has helped it maintain its position on their debt collection panel.

Advantis’ CEO, Steve Jackson, said

“We are extremely proud of the work we have done for United Utilities over the course of the last three years and we are naturally delighted to have retained such a high profile and important client. Our business is undergoing a period of significant growth and it has been a testament to our approach that we have consistently maintained our high standards in terms of collections performance and client and customer service.”

Iain Pilling, Collections Operations Strategy Manager at United Utilities, added

“Advantis has performed exceptionally well since we introduced them to our debt collection panel in 2009 and they have more than deserved to retain this contract.

It is vitally important to United Utilities that our debt collection agencies maximise collections performance and conduct all of their activities in a compliant and customer sensitive way. Advantis has performed excellently in all areas and we are looking forward to working with them again over the course of the next three years.”