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Advantis achieves ‘Gold Award’ in Customer Satisfaction Survey
Date 25/09/12

Advantis has announced that it has achieved the ‘Gold Award’ in its annual BenchmarQ customer satisfaction survey.

Independently conducted by QMS International, clients were contacted in order to provide feedback on the quality of service provided by Advantis. The survey covers three main areas of the business; marketing; staff performance; and client service.

Chief Operating Officer, Mark Webb commented,

“Advantis works hard to provide a first class service to all of its clients and this covers a huge range of areas from collections performance right through to the responsiveness of our staff on daily or ad-hoc requests. It is extremely pleasing that we are continuing to perform so well and that our clients can recognise and see the results of the effort put in by our team”.