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Advantis retain Severn Trent Water contract 13/01/15
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Advantis retain Severn Trent Water contract
Date 13/01/15

Advantis is pleased to announce that following an intensive competitive tendering exercise it has retained its contract with Severn Trent Water.

With over 7.5 million customers, Severn Trent is one of the top three water suppliers in the UK and as such Advantis are proud to be continuing to work together. Since being added to Severn Trent Water’s debt collection panel in 2008, Advantis have garnered an excellent partnership and have collected £10 million in unpaid bills.

Laura Whitfield, Outsource Co-Ordinator of Credit Management at Severn Trent Water, said:

“Advantis has performed exceptionally well since we introduced them to our debt collection panel in 2008. They have consistently delivered strong collections performance and have been flexible and accommodating in meeting our requirements. They understand the importance of treating customers fairly and demonstrate a strong focus on compliance. We look forward to working with them going forward.”

Advantis’ Managing Director, Mark Webb, added:

“We are thrilled to have retained our contract with Severn Trent Water. Over the past six years, we have developed an excellent working relationship which has brought success for both parties. Our extensive experience of the water industry and our ongoing commitment to quality has enabled us to consistently deliver excellent performance and service to Severn Trent. I am very much looking forward to developing new ideas and working with Severn Trent Water over the coming years.”